Questions and Answers

 
1. How much the shipping cost?
2. How to perform the computer recovery?
3. How can I pay for my order?
4. What does it mean Back-Up recovery set, is it compatible with original recovery set?
5. How long it takes to receive my order?
6. Where I may find the Windows License Key?
7. Does the Windows OS comes with the recovery cd's?
8. How can I place an order if the 'Buy Button' or 'Check Out' does not work?
 
 
 
   
1. Shipping Cost:
    USPS Priority Mail - $12.50  (2-3 business days).
    USPS Express Mail - $25.00  (1 business day to most areas).
    USPS International Mail - $35.00  (4-7 business days).
    All shipments are covered by carrier insurance.
 
2. Recovery Process:
    a) Insert the System Recovery CD #1 in the CD-Drive.
    b) Shut-down the pc, wait 10-15 seconds and start it again.
    c) Follow the instructions on the screen.
 
3. Order Payment:
    For USA orders we accept Visa and MasterCard Credit Cards, USPS Money Order payments.
    For International orders we accept payments trough Western Union only.
 
4. Back-Up Recovery Set (BCRS):
    Back-Up recovery sets made from originals and 100% compatible.
    Back-Up recovery set will restore your computer to original factory settings like originals.
 
5. Order Processing Time:
    Most orders will process and ship from the warehouse within 3 business days.
    RUSH orders will process and ship from the warehouse within 1 business day.
    Sony ORS orders will process and ship from the warehouse within 3-5 business days.
    The total time till you receive order is calculated by adding processing time and shipping time.
 
6. Windows License Key:
    We do not provide the License Key for Windows.
    The License Key for Windows should be attached on the bottom (Laptops) or back (Desktops) of your PC.
 
7. Windows OS:
    Yes, the Windows OS comes with the recovery cd's.
 
8. Can't Place an Order:
    Use eMail Order Form to place your order.